■Q & A
1) ZM-SHE500 supports 2.5" SATA I, II, III HDD/SSD?
☞ Yes, it supports all.
2) Is there a limit on 2.5" HDD Capacity which ZM-SHE500 can use?
☞ There's no limit on 2.5" HDD/SSD capacity, but there's a limit on the
depth of 2.5" HDD. ZM-SHE500 can install standard 9.5mm depth (thick)
2.5" HDD only. In case of 12.5mm thick HDD, it can't be installed and
used.
3) How's the data transfer speed under Security Mode? Is there any slow
down or delay in data transfer due to using Security Mode?
☞ Regardless of Security Mode, ZM-SHE500 supports the same USB3.0
Super Speed.
4) What's AES 256 Encryption?
☞ AES (Advanced Encryption Standard) is s symmetric-key encryption
standard adopted by the U.S. government. The AES ciphers have been
analyzed extensively and are now used as a world top level security
standard. AES 256 is the most advanced algorithm among AES standards
(AES 128, 192, 256).
5) I forgot my Password. Can I recover the data on HDD?
☞ Without the correct password, nobody can connect and read the data
on HDD of ZM-SHE500. To recover the DATA on HDD, users have to
visit our official A/S center or country official distributor themselves. When
visiting A/S center, users should bring Master-key and ZM-SHE500 device
together. We consider someone who brings ZM-SHE500 & Master-key as
the authorized owner. This is a precaution to prevent unauthorized access
when it's stolen or lost.
6) In case the ZM-SHE500 device gets damaged while in Security Mode
and I can't read any data on the HDD, even though there is no problem
with the installed HDD. How can I recover the data HDD?
☞ It is impossible. To recover the data, you have to visit our A/S center
with ZM-SHE500 (with HDD) and Master key. After checking Master key,
A/S center can support data recover & back-up for you.
7) If I take off HDD from ZM-SHE500 and connect it to PC, PC can read
20
WWW.ZALMAN.COM