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TECHNICAL TROUBLESHOOTING GUIDE
Problem
Possible reasons
Unable to open because of
pressure in the cooking pot.
Unable to open lid
Pressure in the cooking pot
is fully released but the float
valve is stuck because it is too
dirty and therefore unable to
move down.
The sealing gasket is not
properly installed.
The cooking pot contains hot
ingredients generating steam.
Unable to close lid
The float valve is stuck because
it is too dirty and therefore
unable to move down.
Position and or direction at
which the lid was closed is
incorrect.
When opening the lid,
The sealing gasket created a
the cooking pot remains
suction effect.
attached to the lid.
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Solutions
Press continuously the pressure release
button to remove the pressure inside
of the cooking pot. It can take a few
minutes until the pressure is fully
released.
a. Be sure the pressure is totally released
by letting the appliance cool down for
at least 2 hours.
b. Gently push the float valve down by
inserting a skewer or a long object
into the float valve opening. If this
does not work, send the appliance to
an Approved Service Centre.
c. For next use, please clean and dry off
the float valve thoroughly.
Install the sealing gasket properly.
Wait for the ingredients in the cooking
pot to cool down before trying to close
the lid again.
a. Gently push the float valve down by
inserting a skewer or a long object
into the float valve opening. If this
does not work, send the appliance to
an Approved Service Centre.
b. For next use, please clean and dry off
the float valve thoroughly.
Close the lid in the correct direction
according to the instruction manual.
The cooking pot will free from the
lid by itself. It is normal and simply
demonstrates a good hermeticity of
the product. To avoid that the cooking
pot falls heavily on the product when
opening the lid, always open the lid
gently.
Problem
Possible reasons
The inner pressure exceeds working
pressure, or the inner pressure
exceeds the safety pressure.
Intense release of pressure
from the pressure limit valve.
The pressure limit valve is in an
incorrect position.
Faulty pressure control resulted in
release of pressure.
The inner pressure exceeds working
pressure, or the inner pressure
exceeds the safety pressure.
Residue in the float valve.
Continuous pressure release
from the float valve.
The float valve is stuck.
Solutions
Clean pressure limit valve, float
valve and lid thoroughly. If float
valve still has steam coming out,
please return appliance to the
nearest Approved Service Center for
inspecting, repairing or adjusting by
authorized person.
Carefully rotate/press the pressure
limit valve to make it fall into
place. Be careful of the hot steam.
Position yourself safely and wear
oven mitts.
Send the appliance to an Approved
Service Centre for repair.
Clean pressure limit valve, float
valve and lid thoroughly. If float
valve still has steam coming out,
please return appliance to the
nearest Approved Service Center for
inspecting, repairing or adjusting by
authorized person.
a. Press continuously the pressure
release button to remove the
pressure inside of the cooking
pot. It can take a few minutes
until the pressure is fully released.
b. Let the appliance cool down for
EN
at least 2 hours.
c. Clean and dry off the float valve
before restarting the cooking.
a. Press continuously the pressure
release button to remove the
pressure inside of the cooking
pot. It can take a few minutes
until the pressure is fully released.
b. Let the appliance cool down for
at least 2 hours.
c. Clean and dry off the float valve
before restarting the cooking.
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