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Idiomas disponibles
Idiomas disponibles
the international TEFAL/T-FAL guarantee duration is the one in the country of usage, even if
the product was purchased in a listed country with different guarantee duration. The repair
process may require a longer time if the product is not locally sold by TEFAL/T-FAL. If the
product is not repairable in the new country, the international TEFAL/T-FAL guarantee is
limited to a replacement by a similar or alternative product at similar cost, where possible.
*TEFAL household appliances appear under the T-FAL brand in some territories like America
EN
and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.
Please keep this document for your reference should you wish to make a claim under the
guarantee.
**For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
**For India only: The guarantee length depends on the product and the State in India. Full
guarantee terms must be checked at the point of sale. Products purchased outside and used in
India benefit from a 2 year guarantee.
The guarantee covers exclusively the repair of a defective product, but at TEFAL's choice,
a replacement product may be provided instead of repairing a defective product. It is
mandatory that the consumer, to have his product repaired, has to log a service request on
the dedicated Smartphone application TEFAL SERVICE APP or by calling TEFAL Consumer Care
Center at 1860-200-1232, Opening hours Mon-Sat 09 AM to 06 PM. Products returned by
Post will not be covered by the guarantee. As a proof of purchase consumer needs to provide
both this stamped guarantee card and cash memo.
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