If none of the above remedies will help solving the problem you encounter, it's best to contact your
local TBS distributor for further help and/or possible repair of your Omnicharge Solar unit. Do not
disassemble the charger yourselves, it is not user serviceable and it will also void your warranty.
Too large distance between
charger and mobile device
Bluetooth not allowed in
Dashboard Mobile app
Bluetooth not enabled on
mobile device
20
Make sure that you are in
the neighbourhood of the
charger. The maximum
theoretical distance for
Bluetooth is 15-20m. But in
practice due to surrounding
objects, this distance is
much smaller for correct
operation.
Please make sure that you
have allowed Bluetooth
connections to be made by
Dashboard Mobile. If you
did not, please uninstall the
app and re-install it or
change this in the device's
system settings afterwards.
Please check the Bluetooth
settings of your device