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Troubleshooting
If your ViewSonic® EA771/EA771B monitor is not performing properly, use
this troubleshooting chart for quick solutions to common problems. If the
problem persists, call your monitor dealer. For further support or to order
Macintosh adapters, call ViewSonic customer support at the telephone number
in your area:
U.S. and Canada only
From outside U.S. and Canada
From Europe
From Asian/Pacific Rim countries
Internet E-Mail:
World Wide Web:
1-800-688-6688
909-869-7976
44 (1293) 643-900
886 (2) 248-4072
vstech @ viewsonic.com
http:/Avww.viewsonic.com
Problem...
Possible Cause...
Remedy...
No picture
Power cord disconnected?
Power switch off?
Faulty outlet?
Monitor in power save mode?
Computer or graphics card?
Signal cable properly connected?
Signal cable connector?
Video sync signal?
Using a Macintosh®?
Connect power cord.
Turn on power.
Try another outlet.
Press any keyboard key.
Check video card connections.
Connect signal cable properly.
Check connector for bent pins.
Check if it's the video sync
signal specified for the monitor.
Make sure the dip switch
settings on your ViewSonic®
Macintosh adapter are correct.
Continued...
ViewSonic EA771/EA771B
Troubleshooting
125
TH
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