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Troubleshooting
Countertop
Microwave
Oven
Questions?
use this
problem
solver
PROBLEM
POSSIBLE CAUSE
OVEN WILL NOT
COME ON
CONTROL PANEL
LIGHTED, YET OVEN
WILL NOT START
"Err"
APPEARS ON
DISPLAY
"LOCKED" APPEARS
ON DISPLAY
FOOD AMOU NT TOO
LARGE FOR SENSOR
REHEAT
A fuse in your home may be blown or the circuit breaker tripped.
Replace fuse or reset circuit breaker.
. Unplug your microwave oven, then plug it back in.
. Make sure 3-prong plug on oven is fully inserted into wall receptacle.
. Door not securely closed.
. START/PAUSE must be pressed after entering cooking selection.
. Another selection entered already in oven and CLEAR/OFFnot
pressed to cancel it.
. Make sure you have entered cooking time after pressing COOKTIME.
. CLEAR/OFF was pressed accidentally. Reset cooking program and
press Start/Pause.
. Make sure you entered food weight after pressing DEFROST WEIGHT.
. Oven was paused accidentally. Press START/PAUSE to restart the
cooking program.
. During a Sensor Cooking program, the door was opened or
Start/Pause was pressed before steam could be detected.
SENSORERRORwill scroll until CLEAR/OFF is pressed.
. Steam was not detected in maximum time. Use COOKTIMEto heat
for more time.
. The control panel has been locked. (When the control panel is
locked, an "L" will be displayed.) Press and hold CLEAR/OFFfor
about 3 seconds to unlock the control panel.
. Sensor Reheat is for single servings of recommended foods. Use
COOKTIMEfor large amounts of food.
Things That Are Normal
With Your Microwave
[] Steam or vapor escaping from around the door.
[]
[] Light reflection around door or outer case.
[] Dimming oven light and change in the blower
sound at power levels other than high.
[] Dullthumping sound while oven is operating.
Oven
TV/radio interference might be noticed while
using the microwave. Similarto the interference
caused by other small appliances, it does not
indicate a problem with the microwave. Plug the
microwave into a different electrical circuit, move
the radio or TVas far away from the microwave
as possible,or check the position and signal of
the TV/radio antenna.
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