TROUBLE SHOOTING
WARNING Spiders and insects can nest inside the burners of the grill and disrupt gas flow. This very
dangerous condition could cause a fire behind the valve panel, thereby damaging the grill and making it
unsafe for operation. Inspect the grill at least twice a year.
When to Look for Spiders
You should inspect the burners at least twice a year or immediately after any of the following conditions occur:
1. The smell of gas in conjunction with burner flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
Problems
Grill will not light.
Burner flame is yellow or orange in conjunction with
gas odor.
Low heat with the control knob on the "HI" setting.
If the grill does not function properly, use the following checklist before contacting your
dealer for service.
What To Do
Check to see if the liquid propane cylinder is empty.
•
Check burner ports for any blockage. Use a soft
•
wire brush to clear plugged ports.
Check the gas orifice on the burner for an
•
obstruction. If orifice is blocked, clean with a needle
or thin wire. NEVER USE A WOODEN
TOOTHPICK.
•Check for spiders and insects
•Call customer service at 1-888-909-8818.
•Make sure the grill area is clear of dust.
Make sure the burner and orifice are clean.
•
Check for spiders and insects.
•
Is there adequate gas supply available?
•
Is the grill being preheated for 15 minutes?
•
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