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en-us_main.book.book Page 34 Monday, December 18, 2023 1:46 PM
34 TROUBLESHOOTING
Problem
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
The interior of the
The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
refrigerator is
• Make sure that the refrigerator is not located near a fire source, such as a fireplace,
covered with dust or
soot.
Noises
Problem
Clicking
The defrost control will click when the automatic defrost cycle begins and ends. The
thermostat control (or refrigerator control on some models) will also click when cycling
on and off.
• Normal Operation
Rattling
Rattling noises may come from the flow of refrigerant, the water line on the back of
the unit, or items stored on top of or around the refrigerator.
• Normal Operation
Refrigerator is not resting solidly on the floor.
• Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling section.
Refrigerator with linear compressor was jarred while running.
• Normal Operation
Whooshing
Evaporator fan motor is circulating air through the refrigerator and freezer
compartments.
• Normal Operation
Air is being forced over the condenser by the condenser fan.
• Normal Operation
Gurgling
Refrigerant flowing through the cooling system.
• Normal Operation
Popping
Contraction and expansion of the inside walls due to changes in temperature.
• Normal Operation
Sizzling
Water dripping on the defrost heater during a defrost cycle.
• Normal Operation
Vibrating
If the side or back of the refrigerator is touching a cabinet or wall, some of the normal
vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back cannot vibrate against any wall
Dripping
Water running into the drain pan during the defrost cycle.
• Normal Operation
Pulsating or high-
Your refrigerator is designed to run more efficiently to keep your food items at the
pitched sound
desired temperature. The high efficiency compressor may cause your new refrigerator
to run longer than your old one, but it is still more energy efficient than previous
models. While the refrigerator is running, it is normal to hear a pulsating or high-
pitched sound.
• Normal Operation
performed by a qualified technician.
chimney or candle.
or cabinet.
Possible Cause & Solution
Possible Cause & Solution
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