Prolinx D1 Manual Del Usuario página 7

FAQ
Q: Will the camera show red lights when night vision is activated?
A:
The built-in infrared lamp beads make the camera only show
some dim red lights when night vision is activated, but the
image quality is still clear under no light environment.
Q: When I want to enter the live view, the circle keeps spinning,
and the live view cannot be opened.
A: Depending on the your network speed, you can instantly
access or sometimes it takes 1 second or longer to access the
live view. If it takes too long, you can exit the live view and
enter it again. Or please check the Wi-Fi signal and network
speed of your phone. Choosing the standard-definition (SD)
instead of quarter high-definition (QHD) can also help.
Q: I have selected 2.4GHz Wi-Fi and input the Wi-Fi password
correctly, why does the camera still not connect to Wi-Fi?
A:
① Please make sure the network you used in your camera and the
phone are the same one.
② Please make sure your router opens the DHCP, you can log in
the router setting and find the DHCP to check if it is closed or
opened. If it is closed, then it will not distribute the IP address
to this IP camera and it will fail.
③ Please make sure the network you used is 2.4GHz, not 5GHz.
Meanwhile, please set the Wi-Fi authentication method to
wpa2-psk or other lower level of security method. A password is
required.
④ This camera does not accept the special characters &*%##@A(in-
cluding network name and password).
⑤ If your Wi-Fi has an admin password and guest password, please
use the admin password to connect the camera.
⑥ Please access the camera's setting to confirm its Wi-Fi signal,
please make sure the Wi-Fi signal is strong.
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