TROUBLESHOOTING
BEFORE REQUESTING
SERVICE CHECK THE FOLLOWING
CHART.
Problem:
Check these Conditions:
TV turns
off
o Check
signal
(Cable/Ant.
)
automatically.
connection,
o
Check if sleep timer is ON.
Power
surge
protection
feature,
No picture,
poor
o
Check antenna connections.
picture.
May be station trouble,
Possible interference
from house-
hold appliance.
. Brightness or Contrast misadjusted.
Poor color or
Check if program is in color,
no
color.
Check antenna connections.
. May be station trouble,
Color or Tint misadjusted.
Black box on
Caption Text Mode without display
screen.
information.
Blue Screen
. Check Audio/Video
connections.
with Video
. Check external equipment,
displayed
No sound,
May be station trouble.
poor sound.
o May be MUTE function.
. Check Audio/Video
connections.
No TV stereo
Check if station is broadcasting a
sound.
true MTS stereo signal,
No TV SAP
sound.
No Cable
channels above
number 13,
No UHF
channels,
VHF OK.
Cannot select
or scan some
channels.
. Check if station is broadcasting
a
SAP signal.
. Cable Channel Indicator C should
appear next to channel number.
Cable Channel Indicator C should
not appear next to channel
number,
Channel may be removed from
memory.
Check antenna connections,
No Captioning.
Check if station is broadcasting a
Closed-Caption
signal.
Check Caption Channel.
Try these Solutions:
. Press POWER key,
. Unplug TV momentarily.
Adjust antenna,
Try a different channel,
Press RESET key.
. Try a different channel
. Adjust antenna,
Press RESET key.
. Switch off Captions
(see page 13).
. Press VIDEO MODE key.
Switch on external equipment,
. Try a different channel,
Adjust Volume.
. Select MONO from Audio
on-screen
menu.
. Select STEREO
from Audio
on-screen menu,
. Select SAP from audio on-
screen menu,
o
Select CABLE from Antenna
on-screen menu; then start CH,
(channel) Search using menu.
. Select VHF/UHF
from Antenna
on-screen menu; then start CH.
(channel) Search using menu.
Select CH. Scan Memory and
manually add channels or start
channel search using menu.
Select CAPTION1
or
CAPTION2
(see page 13).