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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check
the lists below and on the next page before calling for assistance or service. If you still need help, see the
Sears toll-free numbers on the back cover.
MICROWAVE OVEN DOES NOT WORK
PROBLEM
CAUSE
Nothing works.
• The power supply cord is not plugged into a grounded 3 prong outlet.
See the "Electrical requirements" and the "Electrical connection"
sections.
• A household fuse has blown or a circuit breaker has tripped.
• The electric company has had a power failure.
The microwave oven
• You are using the oven as a timer. Touch OFF/CANCEL to cancel the
will not run.
Kitchen Timer.
• The door is not firmly closed and latched.
• You did not touch START/ENTER.
• You did not follow directions exactly.
• An operation that you set earlier is still running. Touch OFF/CANCEL to
cancel that operation.
COOKING TIMES
PROBLEM
CAUSE
Food is not cooked
• The electrical supply to your home or wall outlets is low or lower than normal.
enough.
Your electric company can tell you if the line voltage is low. Your electrician
or service technician can tell you if the outlet voltage is low.
• The cook power is not at the recommended
setting. See "Cook Power
Chart."
• You have not allowed enough cooking time for the amount of food being
cooked. Larger amounts of food need longer cooking times.
The display shows a time
• The oven door is not closed completely.
counting down but the
• You have set the controls as a kitchen timer. Touch OFF/CANCEL to cancel
oven is not cooking,
the Kitchen Timer.
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