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Idiomas disponibles
Idiomas disponibles
5.
Extension of the warranty period to 10 years: Scheppach offers an additional warranty exten-
sion of 5 years on products of the Scheppach 20V series. Thus, the warranty period for these
products totals 10 years. Batteries / rechargeable batteries, battery chargers and accessories are
excluded from this. You can claim this warranty extension by registering your Scheppach product
from this range at https://garantie.scheppach.com no later than 30 days from the date of pur-
chase. After registering online successfully, you will receive confirmation for the item-related war-
ranty extension.
6.
In order to submit your warranty claim, please contact our service centre.
Preferably, please use our form on our homepage: https://www.scheppach.com/de/service
Please do not send us any products without first contacting and registering with our ser-
vice centre.
Contacting our service centre first is mandatory to claim these warranty promises. War-
ranty claims must be made before expiry of the warranty period within 14 days of discovery of the
defect. For this purpose, the original purchase receipt and, if necessary, confirmation of the item-
related warranty extension are required.
7.
Processing time - We normally process complaint consignments within 14 days of receipt at our
service centre. If, in exceptional cases, the processing time mentioned is exceeded, you will be
informed in good time.
8.
Wear parts are generally excluded from the warranty! - Wear parts are: a) supplied, attached
and/or installed batteries / rechargeable batteries as well as b) all model-dependent wear parts
(i.e. belts, saw blades, tool attachments, grinding discs, filters, carbon brushes etc., see operat-
ing manual). The warranty does not cover batteries or rechargeable batteries that are deeply dis-
charged or those with damaged housing or battery terminals.
9.
Cost estimate - Products that are not covered or no longer covered by the warranty will be re-
paired at extra cost. Upon request to our service centre, you can send in the defective products
for a cost estimate and, if necessary, give the service centre approval for the repair in writing (by
post, e-mail). No further processing will take place without approval for the repair.
10. Claims other than those mentioned above cannot be asserted.
The warranty conditions only apply in the current version at the time of the complaint and, if neces-
sary, can be found on our homepage (www.scheppach.com).
In case of translations, the German version is decisive.
Scheppach GmbH · Günzburger Str. 69 · 89335 Ichenhausen (Germany)
Tel: +800 4002 4002 · E-Mail: customerservice.GB@scheppach.com ·
Internet: https://www.scheppach.com
We reserve the right to make changes to the warranty conditions at any time without prior notice.
26 | GB
www.scheppach.com
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