ICE AND WATER
Possible
Causes and/or R ecommended
Solutions
Icedispenser
•
New installation - After connecting
the refrigerator
to a water
source, flush the water system. (See "Water
will not operate
and Ice Dispensers.")
Wait
24 hours for ice production
to begin. Wait
72 hours for full ice production.
properly
Discard
the first three batches
of ice produced.
•
Ice maker is not turned on, or ice bin is not installed correctly
- Turn on the ice maker
and make sure the ice
storage
bin is firmly
in position.
See "Ice Maker
and Storage
Bin."
Ice is clogged or frozen
together
in the ice storage bin, or ice is blocking
the ice delivery
chute - Remove or
separate
the clogged
ice, using a plastic
utensil if necessary.
Clean the ice delivery
chute and the bottom
of
the ice storage
bin using a warm
damp
cloth, then dry both thoroughly.
To avoid clogging
and to maintain
a fresh supply
of ice, empty
the storage
bin and clean both the storage
bin and the delivery
chute every
2 weeks.
Dispenser
is locked
- Unlock the dispenser.
See "Water
and Ice Dispensers."
Ice dispenser jams while dispensing crushed ice - For models with the ice storage
bin on the door,
temporarily
switch from crushed ice to cubed
ice to clear the jam.
Dispenser
pad/lever
has been pressed too long - Ice will automatically
stop dispensing.
Wait
a few minutes
for the dispenser
to reset, then resume dispensing.
Take large
amounts
of ice directly
from the ice bin, not
through
the dispenser.
Water
pressure to the home is not at or above 35 psi (241 kPa) - The water
pressure to the home affects
the
flow from the dispenser.
See "Water
Supply
Requirements."
Water
filter
is clogged or incorrectly
installed
- Replace filter
or reinstall
it correctly.
See "Water
Filtration
System."
Ice or water
has an
off taste, odor,
or gray
color
New plumbing
connections
- New plumbing
connections
can result in off-flavored
or discolored
ice or
water. This problem
should
go away
over time.
Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker
to
produce
new ice.
Odor
has transferred
from food
- Use airtight
moisture-proof
packaging
to store food.
Use of non-recommended
water supply line - Odors
and tastes can transfer
from certain
materials
used in
non-recommended
water
supply lines. Use only a recommended
water
supply
line. See "Water
Supply
Requirements."
There are minerals
(such as sulfur) in the water
- A water
filter
may need to be installed
in order to remove
the minerals.
•
Water
filter
was recently
installed or replaced
- Gray
or dark
discoloration
in ice or water
indicates
that
the water
filtration
system needs additional
flushing.
See "Water
and Ice Dispensers."
Water
dispenser
will not operate
properly
Doors not closed completely
- Make
sure both doors are firmly
closed.
(On some models,
only the freezer
door must be closed in order
to operate
the dispenser.)
Refrigerator
is not connected to a water supply, or the water supply shutoff valve is not turned
on - Connect
the refrigerator
to a water
supply
and make sure the water
shutoff valve
is fully open.
Kink in the water source line - A kink in the water
line can reduce
water flow to the dispenser.
Straighten
the
water
line.
•
Water
pressure to the home is not at or above 35 psi (241 kPa) - The water
pressure to the home affects
the
flow from the dispenser.
See "Water
Supply
Requirements."
•
New installation
- After connecting
the refrigerator
to a water
source, flush the water
system. See "Water
and Ice Dispensers."
•
Water
dispenser
measured
fill feature
is not dispensing
an accurate
amount
of water
- Calibrate
the water
dispenser.
See "Water
and Ice Dispensers."
•
Dispenser
is locked
- Unlock the dispenser.
See "Water
and Ice Dispensers."
•
Water
filter
is clogged
or incorrectly
installed
- Replace filter
or reinstall
it correctly.
See "Water
Filtration
System."
•
A reverse osmosis water filtration
system is connected
to your cold water
supply - This can decrease
water
pressure. See "Water
Supply
Requirements."
NOTE:
If questions
remain
regarding
water
pressure, contact
a licensed,
qualified
plumber.
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