GENERAL OPERATION
Refrigerator seems noisy
Temperature is too warm
Temperature is too cold
Interior moisture buildup
Interior lights do not work
Dispenser lights do not work
(on some models)
Possible Causes and/or Recommended Solutions
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that
are unfamiliar.
The following noises are normal:
Buzzing/Clicking: Heard when the water valve opens and closes to dispense water or fill the
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ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
Cracking/Crashing: Heard when ice is ejected from the ice maker mold.
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Popping: Heard when the inside walls contract/expand, especially during initial cooldown.
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Pulsating/Whirring: Heard when the fans/compressor adjust to optimize performance during
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normal operation.
Rattling: Heard when water passes through the water line, or due to the flow of refrigerant.
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Rattling may also come from items placed on top of the refrigerator.
Water running or gurgling: Heard when ice melts during the defrost cycle and water runs into
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the drain pan.
Sizzling: Heard when water drips onto the heater during the defrost cycle.
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New installation: Following installation, allow 24 hours for the refrigerator and freezer to
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cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
Doors are opened often or not closed completely: This allows warm air to enter the refrigerator.
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Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
Air vents are blocked: Remove items that are immediately in front of the vents.
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Large amount of warm food recently added: Allow several hours for the refrigerator to return
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to its normal temperature.
Controls are not set correctly for the surrounding conditions: Adjust the controls to a colder
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setting. Check the temperature again in 24 hours.
Controls are not set correctly for the surrounding conditions: Adjust the controls to a warmer
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setting. Check the temperature again in 24 hours.
Top refrigerator shelf is colder than lower shelves: On some models, air from the freezer enters
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the refrigerator compartment through vents near the top refrigerator shelf. As a result,
the top shelf can be slightly colder than lower shelves.
Air vents are blocked: Remove items that are immediately in front of the vents.
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NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
Room is humid: A humid environment contributes to moisture buildup. Use the refrigerator only
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in an indoor location, with as little humidity as possible.
Doors are opened often or not closed completely: This allows humid air to enter the
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refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are
properly sealed.
Doors have been open for an extended period of time: Close the doors to reset the lights.
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Light bulb is loose in the socket or has burned out: On models with incandescent interior light
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bulbs, tighten or replace the bulb. See the "Lights" section.
NOTE: On models with LED lights, call for assistance or service if the interior lights do not
illuminate when either door is opened. See the Warranty in the User Instructions or User Guide for
contact information.
Dispenser light is turned off: On some models, if the dispenser light is set to Off, the light will
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turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
continuously, select a different setting. See the "Water and Ice Dispensers" section in the User
Instructions or User Guide.
Dispenser light is set to AUTO or NIGHT LIGHT: On some models, if the dispenser light is set to
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Auto or Night Light, make sure the dispenser light sensor is not blocked. See the "Water and Ice
Dispensers" section in the User Instructions or User Guide.
NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not
operate correctly. See the Warranty in the User Instructions or User Guide for contact information.
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