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4. CLEANING AND MAINTENANCE
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Use a soft, dry cloth to clean the outer surface of the product, as well as the sensors, drive
wheels, and air outlet.
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The cleaning mops are washable and reusable.
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For wheel cleaning, press "Activate wheels for cleaning". The wheels will start rotating,
making it easier to clean the with a soft, dry cloth.
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Do not immerse the product in water or place it under the tap. Use the filling bottle provided
with the window-cleaning robot.
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Do not expose the window-cleaning robot to direct sunlight or high temperatures.
Replacing the remote control batteries
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Open the remote control's battery compartment.
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Insert the cells. Pay attention to polarity.
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Close the cell compartment by sliding the cover. Make sure it fits properly.
5. TROUBLESHOOTING
Problem
The window-cleaning robot slips.
The window cleaning robot does not finish
cleaning the entire surface and stops.
The window cleaning robot does not glide
smoothly or moves unsteadily.
After cleaning, the window cleaning robot
leaves marks on the surface of the glass.
When the window-cleaning robot is
running and approaches the edge of the
frameless surface, it beeps twice.
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WINDROID 1290 DOUBLESPRAY CONNECTED
Possible cause and solution
The mop is too wet, or the wheels are
damp. Replace the mop and dry the wheels
with a soft, dry cloth.
Press the direction arrows to manually
resume cleaning. If the window-cleaning
robot does not respond, manually
reposition it.
The surface is too wet, sticky, with
stickers... Use manual mode from the
remote control.
The mop is too dirty or too wet. Clean it or
replace it.
The sensor of the window-cleaning robot
detects the edge of frameless surfaces. Do
not worry.
The window cleaning robot has stopped
working due to a power failure and is now
out of arm's reach.
The window-cleaning robot emits a
strange noise while on glass.
The window cleaning robot has stopped
working and the red light indicator is
blinking.
The window-cleaning robot does not start
cleaning or moves without any pattern.
The red light flashes and the window-
cleaning robot beeps 1 time per second.
the blue and red lights flash rapidly
and the window-cleaning robot beeps
approximately 3 times per second.
When the window cleaning robot is
switched on, the fan does not turn on and
no alarm sounds.
The window-cleaning robot does not spray
water or glass cleaner.
The window-cleaning robot does not work
properly.
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Carefully pull the safety cord and hold the
window cleaning robot by hand.
Turn off the window cleaning robot by
pressing and holding the power button.
The surface is too dry or the anti-fall
sensors are too dirty. Activate the water
spray to wet the surface and wipe the
sensors with a clean dry cloth.
Not enough suction power. Check that
the mop is installed correctly and that the
glass is not broken. The window's frame
rubber might be uneven.
Free-fall sensors error. Check that the mop
is installed correctly and that the sensors
are in perfect condition.
Power adapter error. Make sure the device
is properly connected.
Suction motor error. Contact the official
Technical Support Service of Cecotec.
Check the red light in the low sensor and/or
the surface of the window-cleaning robot
is on.
Orange light and no beep: low battery. Fully
charge the robot.
Check that the "Water Spray" function is
activated and that the tanks are full. Clean
the spray nozzles with a soft, clean cloth.
Check that the mop or area to be cleaned
is not too dirty and that the surface has
no stickers on it, etc. Make sure the nut is
properly tightened.
WINDROID 1290 DOUBLESPRAY CONNECTED
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