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Appendix
Troubleshooting
Problem
No power.
Check if you pressed
unit.
Is the AC cord disconnected?
Has the power been turned on?
Unit cannot be
External influences such as lightning, static electricity, may cause
operated.
improper operation. In this case, operate the unit after first turning off
the power of the TV or unplugging the AC cord and replugging it in
after 1 or 2 minutes.
Remote control unit
Is the equipment to be operated by the remote control unit set
does not operate.
correctly?
Are batteries inserted with polarity (+, -) aligned?
Are batteries worn out? (Replace with new batteries.)
Are you using it under strong or fluorescent lighting?
Is a fluorescent light illuminated near the remote control sensor?
Picture is cut off/with
Are Screen adjustments such as picture size made correctly?
sidebar screen.
Page 2-5
Strange color, light
Adjust the picture tone.
color, or color
Pages 5-1 to 5-3
misalignment.
Is the room too bright? The picture may look dark in a room that is
too bright.
Power is suddenly
Is the sleep timer set?
turned off.
Page 7-1
Check the power control settings.
Page 7-1
The unit's internal temperature has increased. Remove any objects
blocking vent or clean.
The top of the TV is
Since the air warmed by the heat generated from the internal circuit
hot.
passes through the upper part due to natural convection, the upper
part becomes warm. However, it is not a defect and does not affect
the TV's functionality.
Power may turn on by
Is "Auto Power On Time" set to "On"? Please check the setting.
itself.
Page 7-2
Possible Solution
(POWER) on the remote control
Problem
Even if you turn
The power lamp does not go out even when the power is turned off. To
off, power lamp
turn the lamp off, you must unplug the power plug.
does not turn off.
No picture.
Is the connection to the device correct?
If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of
the PC is set to external monitor.
Picture quality of
To enjoy HD images from external equipment, you are required to set up
HD programs is
HDMI connection.
poor.
If the program content is not of HD quality, HD images cannot be
displayed. Check that the program you are viewing provides HD images.
The HD cable/satellite set-top box may need to be configured to output
HD images via cable/satellite.
The cable/satellite broadcast may not support a signal resolution of 1080p.
The TV
This is not a malfunction. This happens when the cabinet slightly expands
sometimes
and contracts according to change in temperature. This does not affect the
makes a cracking
TV's performance. Do not open the rear cover of the cabinet to reconstruct
sound.
the circuits. There exists high voltage within the cabinet and it may cause
electric shock and injury. If maintenance is required, contact your dealer.
NOTE
If require any assistance with troubleshooting, please contact 1-800-BE-
SHARP.
EN 8-1
Possible Solution
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