Customer Service
For more information on Ordo's products and services please visit
ordolife.com
If the device is damaged, defective, in need of repair or you require
assistance please contact our customer service team:
Email: hello@ordolife.com
Support: help.ordolife.com
Our team are always happy to help.
Safety Instructions
The toothbrush is designed exclusively for cleaning teeth. It is only
intended for private use and is not suitable for commercial purposes.
Only use the toothbrush as described in these operating instructions.
Any other use is deemed improper and may result in damage to
property or even personal injury. The toothbrush is not a child's toy.
Ordoclub Ltd accepts no liability for damage caused by improper or
incorrect use.
Risk of electric shock
A faulty electrical installation or excessive mains voltage may result
in an electric shock.
• Only connect the charging base if the mains voltage of the socket
corresponds to the specification on the nameplate.
• The main cord of the charging base cannot be replaced. In the
event of damage, the charging base must be disposed of.
• Only connect the charging base to an easily accessible socket
so that you can quickly disconnect it from the mains in case of a
failure.
• Do not operate the toothbrush and the charging base if they
exhibit visible damage or the main cord or USB connector is
defective.
• Do not open the housing; instead, have a qualified professional
perform any repairs. Contact a qualified workshop for this.
Liability and warranty claims are waived in the event of repairs
performed by the user, improper connection of the device or
incorrect operation.
• Only parts that comply with the original device information may
be used for repairs. Electrical and mechanical parts, which are
essential for providing protection against sources of danger, are
located in this toothbrush.
• The charging base must not be operated with an external timer or
with a separate tele-control system.
• Do not immerse the charging base or the main cord in water or
other liquids.
• Never touch the USB connector with damp hands.
• Never pull the USB connector out of the socket by the main cord.
• Never use the main cord as a carrying strap.
• Keep the charging base, toothbrush and USB connector away
from open flames and hot surfaces.
• Do not kink the main cord and do not lay it over sharp edges.
• Only use the charging base in rooms located indoors.
• Never setup the charging base such that there is a risk of it falling
in a bath tub or sink.
• Never attempt to grab the charging base if it has fallen
into water. In such a case, immediately disconnect the USB
connector.
• Only charge the toothbrush with the enclosed charging base.
• Make sure that children do not insert any objects into the
charging base or the hand piece.
• Disconnect the USB connector when you are not using the
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WARNINGS & CAUTIONS