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Troubleshooting
Problem
Steam leaks from
Water or steam may
the door.
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
There is water left
Water or steam may
in the oven.
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
The brightness
Changes in brightness
inside the oven
reflect changes in
varies.
power output. Power
output changes
depending on the
functions in use.
Cooking is finished,
To ventilate the
but the cooling fan
oven, the cooling fan
is still running.
continues to run for
about 5 minutes after
cooking is complete.
Pressing the +30s
This happens when the
button operates the
oven was not operating.
oven.
Turntable
While turning, the
There is no roller, or the
turntable comes out
roller is not properly in
of place or stops
place.
turning.
36 English
MS19M8000_AA_DE68-04464A-03_EN.indd 36
Cause
Action
Let the oven cool and then wipe
with a dry dish towel.
Let the oven cool and then wipe
with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven malfunction.
The microwave oven is designed
to start operating when you
press the +30s button if it was
not operating.
Install the roller and then try
again.
Problem
Cause
The turn table drags
The roller is not
while turning.
properly in place, there
is too much food, or the
container is too large
and touches the inside
of the microwave.
The turn table
Food residue is stuck to
rattles while
the bottom of the oven.
turning and is noisy.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service center.
Please have the following information ready:
•
The model and serial numbers, normally printed on the rear of the oven
•
Your warranty details
•
A clear description of the problem
Action
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue stuck
to the bottom of the oven.
2018-08-30
11:00:45
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