Troubleshooting
Radio reception
is poor
No sound
The unit does
not turn on
Wireless charging
not working
Product Specifications
Specifications
Power Input
USB Output
Audio Output
FM Frequency Range
Presets
Backup Batteries
Disclaimer
Updates to firmware and/or hardware components are made regularly. Therefore, some of the
instructions, specifications and pictures in this documentation may differ slightly from your
particular situation. All items described in this guide are for illustration purposes only and may not
apply to your particular situation.
No legal right or entitlements may be obtained from the description made in this manual.
Declaration of Conformity
Hereby, Philex Electronic Ltd. declares that the radio equipment model i-box Glow for wireless
reception in domestic premises is in compliance with the Radio Equipment Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.philex.com/doc
Technical Support
For further help, advice, information visit www.iboxstyle.com/support
10 | i-box
Solutions
Check that the antenna
is extended for the
maximum signal
strength and improved
reception.
Check if the volume is
turned down. Increase
the volume.
Check power supply
connections.
• Remove your smartphone from its case if the thickness of the case exceeds
5mm or if it contains metal.
• Normally your smartphone should be centred on the charging pad as shown
on page 09. However some phones may need to be placed slightly off centre,
as the built-in wireless receiver may not be centred inside the phone. This varies
by brand/model.
5V
3.5A
5V
1A
1x 3W RMS
87.5MHz - 108MHz
10 FM
2x AA 1.5V Batteries
Adjust the antenna
direction to improve the
signal. Move the unit
closer to a window.
Check that the unit is
switched on.
Check mains socket is
switched on.
Check that the unit is
not close to microwaves,
fluorescent lights or
other equipment which
may cause interference.
Try tuning to another
radio station.