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W
S
arranty and
ervice
2-Year Full Machine Warranty
*IMPORTANT RESTRICTION: VITAMIX MAY RESTRICT WARRANTY SERVICE FOR OUR PRODUCTS TO THE COUNTRY WHERE VITAMIX OR ITS AUTHORISED DISTRIBU-
TORS ORIGINALLY SOLD THE PRODUCT.*
• Vitamix does not recommend use of our products outside of the country where such products were sold and built to be used.
• Our products are approved and certified to country-specific safety standards.
• Each country may require a different voltage and frequency, power cable, and plug for the same product.
• After-sales service may not be available outside of the country where Vitamix or any of its authorised distributors originally sold a product, as our authorised distributors and
repair technicians stock repair parts that may be country-specific.
1. Product Warranty.
To verify warranty, contact the Authorised Vitamix Household Distributor/Service Provider in your country by visiting https://www.vitamix.com/vr/en_us/international-support.
2. Who Can Seek Warranty Coverage.
This Warranty is extended by Vitamix to the owner of this appliance for personal household use only. This Warranty does not apply to products used for commercial, rental, or
re-sale purposes. Should the ownership of the Vitamix change during the warranty period, please provide the new owner with a copy of the original receipt to be able to verify
start-date of the warranty.
3. What is Covered.
Vitamix warrants to the owner that if this appliance (an "appliance" consists of the motor base and blending wand purchased together) fails within 2 years, or the whisk and
blending jar fail within 2 years, from the earlier of the date of purchase due or date of delivery as permitted by law due to a defect in material or workmanship or as a result of
normal wear and tear from ordinary household use, the Authorised Vitamix Household Distributor/Service Provider will, within 30 days of receipt of the returned appliance,
repair the failed appliance or component part of the appliance free of charge.
If, in Vitamix's sole discretion, the failed appliance or component part of the appliance cannot be repaired, the Authorised Vitamix Household Distributor/Service Provider will
elect to replace the appliance free of charge with the same model or the next closest model if original model is no longer available to purchase. In this case, the warranty start-
date remains the same as the purchase date of the original Vitamix.
4. What is Not Covered.
• This Warranty does not apply to appliances used commercially or in non-household applications.
• This Warranty is only valid if the appliance is used and maintained in accordance with the instructions, warnings, and safeguards contained in the owner's manual. This Warran-
ty does not cover damage caused by accidents (ex: foreign object in container while blending, dropping of unit or container, etc.).
• This Warranty does not cover damage resulting from use of the appliance outside of the country where it was sold and built to be used, and Warranty service may be restrict-
ed to the country where Vitamix or its authorized distributors originally sold the appliance.
• This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration, scratches, or the effects of the use of abrasives or cleaners or food build
up.
Containers: Processing certain herbs and spices in the container/cup will result in cosmetic marring of the container/cup and may cause the blades to wear prematurely. Traces
of sand, coarse gritty and abrasive herbs will also cause the blades to wear prematurely. Herbs may contain volatile oils, cause the container/cup to retain the oils and cause
permanent discoloration. Your container/cup and blades are not covered under the Vitamix warranty under these circumstances.
Vitamix will not be responsible for the cost of any unauthorised warranty repairs. Your Vitamix may only be serviced or repaired by an Authorized Vitamix Household Distribu-
tor/Service Provider.
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