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PROBLEM
NO DISPLAy/SPA
• Spa is unplugged or off.
CONTROL UNIT
• Control panel cable plug loose.
DOES NOT WORK
• Power failure.
• RCD tripped.
• RCD broken.
HOUSEHOLD
• Circuit breaker under rated.
CIRCUIT BREAKER
• Overloaded circuit breaker.
TRIPPED
• An electrical fault in the line.
NOT HEATING
• Temperature set too low.
PROPERLy
• Dirty filter cartridge.
• Water temperature decreasing during
heater STANDBy mode.
• Heating element failed.
JET FUNCTION
• Jet pump is too hot.
DOES NOT WORK
JETS OUTPUT ARE
• Low water level.
WEAK
• Obstruction in the suction inlet inside
the tub.
• Jet nozzles clogged or dirty.
• Jet nozzles plumbing pipes damaged.
JET AIR CONTROL
• Jet nozzles clogged or dirty.
KNOB NOT
• Jet airflow plumbing inside the spa tub
WORKING
damaged.
FILTRATION PUMP
• Dirty filter cartridge.
NOT WORKING
• Filtration inlet and/or outlet clogged.
• Filter pump motor failed.
WATER NOT CLEAN • Cartridge assembly not properly
attached.
• Insufficient filtering time.
• Dirty filter cartridge.
• Improper water maintenance.
• Filtration inlet and outlet clogged.
PUMP
• One characteristic of PVC is that
CONNECTORS ARE
it changes shape, which is normal.
NOT LEVEL
WITH THE SPA
CONNECTORS
TUB HAS A
• Expanded internal air pressure by
STRANGE SHAPE
strong sunshine.
S AVE THESE INSTRUCTIONS
(344IO) SPA (JET + BUBBLE) ENGLISH 7.5" X 10.3" PANTONE 295U 08/09/2019
TROUBLEShOOTING
CAuSE
SOLuTION
• Ensure the spa is plugged and switched on.
• Ensure the control panel cable plug is firmly
attached to the control base receptacle.
• Check power source.
• Reset the RCD.
• Contact Intex Service Center.
• Ensure correct circuit breaker rating.
• Provide a dedicated circuit breaker feeding the
spa electrical outlet only.
• Contact a qualify electrician to correct the
electrical fault.
• Increase the temperature and attach the spa
cover.
• Clean or replace the filter cartridge in time.
• If heater is in STANDBy mode, press the flame
button twice to heat up the water to the set
temperature.
• Contact Intex Service Center.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists, contact Intex Service Center.
• Add water between MIN and MAX level.
• Ensure suction inlet is not covered or blocked.
• Clean any dirt inside the jet nozzles.
• Contact Intex Service Center.
• Clean any dirt inside the jet nozzles.
• Contact Intex Service Center.
• Clean or replace the filter cartridge in time.
• Check and clean filtration inlet and outlet
regularly.
• Contact Intex Service Center.
• Ensure the cartridge assembly is properly
attached.
• Increase filtration time.
• Clean or replace the filter cartridge in time.
• Keep the spa water properly sanitized. Refer to
the chemical manufacturer's instructions.
• Check and clean filtration inlet and outlet
regularly.
• Elevate the pump with wood or another type of
insulated material to bring the pump's connectors
level with the spa's connectors.
• Do not expose the spa to direct sunlight for
extended period of time.
• Check the air pressure and release air if
necessary. During very hot weather, you must
check to see whether it is necessary to release
some air. This is to avoid any possible damage
to the tub.
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English
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