INFORMATION ON DISPOSAL
ITEM
Pursuant to Art. 26 of Legislative Decree No. 49 of 14 March 2014 "Implementation of Directive
2012/19/EU on waste electrical and electronic equipment (WEEE)", the crossed-out bin symbol indicates
that this appliance is not to be considered municipal waste. Disposing of it must therefore be carried
out by separate waste collection. Failure to dispose of the appliance as separate waste may constitute
a potential hazard to the environment and human health. Said product can be returned to the distributor
upon purchase of a new appliance.
Improper disposal of the appliance constitutes fraudulent conduct and is subject to sanctions by the Police
Authority. For further information, contact the local administration responsible for environmental management.
PACKAGING
For information on how to correctly dispose of the packaging used to protect this product and its parts and/or
accessories, follow the instructions in the packaging.
WARRANTY TERMS
Tognana Porcellane S.p.A. thanks you for your choice and guarantees that its appliances are a product of the latest
technologies and research.
The appliance is covered by the standard TWO-YEAR warranty from the date of purchase by the first user. This
warranty is without prejudice to the validity of the legislation in force concerning consumer goods (L.D. no. 206 of 6th
September 2005, art. 130).
In order to make a claim under the Warranty, the consumer must submit the receipt or invoice certifying the purchase
of the product.
If the consumer wishes to submit a claim under the Warranty, they must contact their retailer or Tognana Porcellane
S.p.A. directly at the following email address: support@tognana.com, or phone number +39 0422 – 6721.
The components or parts found to have ascertained manufacturing defects shall be repaired or replaced free of
charge by our authorised service network, during the aforementioned warranty period.
The repair costs, including the cost of the spare parts, the shipping costs for the delivery of a defect-free product or
component, shall be borne by Tognana Porcellane S.p.A.
Tognana Porcellane S.p.A. shall also bear the shipping costs for the return of the defective product or component, in
the event Tognana Porcellane S.p.A. or the service centre requests the return of the defective product or component.
In any case, the consumer shall bear the cost of suitable packaging for the return of the defective product or
component.
Tognana Porcellane S.p.A. reserves the right to fully replace the appliance in the event its repair is found to be
impossible or disproportionately expensive, with another equivalent (or similar) appliance within the warranty period.
In this case, the warranty period shall remain that of the first purchase: any servicing carried out during the warranty
period shall not extend the warranty period itself.
This appliance shall never be considered defective in terms of its materials or manufacture in the event it is adapted,
changed, or adjusted to comply with national or local safety and/or technical standards in force in a country other than
that for which it was originally designed and manufactured.
This appliance has been designed and built for domestic use only: any other use shall void the warranty.
The warranty does not cover:
• parts subject to wear and tear, or parts requiring periodic replacement and/or maintenance;
• professional use of the product;
• malfunctions or any defects resulting from incorrect installation, configuration, software / BIOS / firmware updates not
carried out by Tognana Porcellane S.p.A. authorised personnel;
• repairs or servicing carried out by persons not authorised by Tognana Porcellane S.p.A.;
• tampering with the assembly components, or where applicable, with the software.
Additional claims, in particular requests for compensation, shall be excluded unless liability is established by law.
At the end of the Warranty period, or for products not covered by said Warranty, Tognana Porcellane S.p.A. shall
remain available to assist with any questions or requests for information by the end Client. Further information can
also be found on our Website:
Tognana reserves the right to make any changes necessary to improve the look and quality of the product, at any time
and without prior notice.
www.tognana.com
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