Festina BT003 Guía Rápida página 4

Warranty information
FESTINA LOTUS SA (Festina Connected) warrants that for a period of two (2) years, as from delivery
of the product, that the product(s) included in the package are free from defects in material and
workmanship under normal use.
This is a voluntary manufacturer's warranty. It provides rights separate to the rights provided by
consumer law, including, but not limited to, those relating to non-conforming goods. FESTINA
LOTUS SA limited warranty benefits are in addition to, and not instead of, rights provided by local
consumer law.
Should your watch require warranty service, please contact the authorized Festina
Connected dealer who sold you the watch and provide them with your international
warranty card or proof of purchase. If work is done under the warranty, the Festina
Connected dealer or service centre may to the extent permitted by law charge for
postage and handling. Non-warranty service is done at an appropriate charge by the
authorized Festina Connected retailer of your choice. In the event of repair, the watch,
watch parts or bracelet/strap may be replaced with equivalent parts.
The Festina Connected warranty does not cover:
• Crystal or battery life.
• Failure caused by fire, earthquake, and other natural disasters.
• Failure resulting from an improper service modification.
• Damage resulting from improper handling, lack of care, accidents, or normal wear
and tear.
• Alteration of the colour and/or material of non-metallic straps and chains, such as leather,
textile, rubber.
• Leather straps used in Festina products are not covered. We will only replace them
if the conditions of the warranty are met within 6 months from date of purchase. This
warranty is void if the leather product has been damaged by accident, negligence,
unauthorized service or other factors not due to defects in materials or workman-
ship or if a valid receipt is not included.
• Water damage unless marked water-resistant and the damage is not the result of
misuse.
• Any work done by an unauthorized third party.
• Even for products submitted within the valid warranty period, repair costs that
would normally be covered by the terms of the warranty may be charged in
cases where information about the distributor or place of purchase is missing or
incomplete.
• Claims covered by any extra warranty that may be provided by the seller.
• A watch that was not originally purchased from an authorized Festina Connected
retailer.