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8.1 What to do if...
Problem
The appliance does not
operate.
The lamp does not work.
The compressor operates
continually.
There is too much frost
and ice.
Water flows on the rear
plate of the refrigerator.
Water flows inside the re‐
frigerator.
Possible cause
The appliance is switch‐
ed off.
The mains plug is not
connected to the mains
socket correctly.
There is no voltage in the
mains socket.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incor‐
rectly.
Many food products were
put in at the same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed
correctly.
The door is not closed
correctly or the gasket is
deformed/dirty.
The water drainage plug
is not correctly posi‐
tioned.
Temperature is set incor‐
rectly.
During the automatic de‐
frosting process, frost
melts on the rear plate.
Food products prevent
the water to flow into the
water collector.
The water outlet is clog‐
ged.
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electrical
appliance to the mains sock‐
et. Contact a qualified elec‐
trician.
Close and open the door.
Refer to "Replacing the
lamp".
Refer to "Operation".
Wait few hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature before
storing.
Refer to "Closing the door".
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Refer to "Operation" .
This is correct.
Make sure that food prod‐
ucts do not touch the rear
plate.
Clean the water outlet.
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