13. Warranty
Resfri Ar Warranty Services is committed to repair or replace, free
of Resfri Ar Warranty Services is committed to repair or replace,
free of charge, components that are acknowledged as defective by
our technical department, as long as they are within the warranty
term.
Resfri Ar Refrigerators have twelve-month warranty against
occasional material or manufacturing defects, as from purchase
invoice issue date.
The equipment will only be replaced by a new one in case
manufacturing defect is evidenced, within thirty (30) days upon
purchase invoice issue. After that term, the company is liable to
replace only defective component(s).
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The warranty does not cover the following
items:
a) Damages caused by accidents;
b) Cut or damaged wire harnesses;
c) Electronic unit with any sign of tampering;
d) Every and any component with tampered manufacturing/assembly
date label;
e) Usage of non-original Resfri Ar parts, and changes, modifications or
repairs performed by personnel or entities not accredited by Resfri Ar
Climatizadores e Equipamentos Ltda.;
f) Conditions that characterize inadequate use;
g) Product structure boring;
h) Evaporator with signs of sharp object perforated;
i) Refrigerator usage in situations not provided in this manual;
j) Refrigerator usage at an angle greater than fifteen degrees (15º);
k) Product unsatisfactory performance due to inadequate installation;
l) Damages caused by fall, risks, dents and chemicals/abrasive product
use inside and outside the product;
m) If the product is connected to a different voltage than the one
intended;
n) Serial number or product identification label removal and/or
modification.
Products and components out of warranty term or not covered by it can
be repaired by Resfri Ar Authorized Technical Assistance Network by
means of Assistance technical department analysis, upon user request
and authorization. In that case, component, labor and product freight
will be borne by the requesting user.
The warranty will only be valid by means of submitting purchase invoice
and warranty certificate provided with this product,