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Important Safety & Usage Information
SAFETY FEATURES
Manual operation – If something gets caught in the platform
when flattened, you can manually raise the platform up by
lifting at both the head and foot to relieve pressure and allow
for release.
Child-lockout – This remote control is programmed with a
child-lock safety feature. Information can be found on the
remote control pages.
Emergency stop – Stop the motion of the platform by
pressing any button on the remote control.
Power outage – Use the "Emergency Battery Backup Strap"
as a temporary power source to get the base to a desired
position. Instructions on how to operate the Battery Backup
Strap are on the Emergency Battery Backup page(s).
ADDITIONAL SAFETY FEATURES
Casters (optional leg accessory) are equipped with locking
wheels to prevent unwanted movement. Even when locked and
unable to roll, it is possible for the casters to slide. Free release
head and foot motors are designed to lower the mattress by
retracting only with gravity, never pulling downwards, which
minimizes pinch points.
TOLERANCE
All Ergomotion adjustable foundations, depending on make
and model, are designed and manufactured to perform
and function within designated quality control parameters.
Bases are subject to meticulous and rigorous inspections
during the quality control process to ensure bases will
operate within these standards during normal operating use.
Normal operating use is defined as the following: Adjustable
foundation is to be operated with a mattress and load. Testing
procedures require lifetime cycle tests with up to 265 lbs
(120kg) distributed load. The angle (designated "a" in figure
1) between the back section and the flat section for various
configurations of the mattress support platform shall be ± 3°,
which translates to a tolerance of up to 1 ½".
support platform shall be ± 3°, which translates to a tolerance
of up to ¾". Any adjustable foundation deemed to be within
these allocated tolerances is considered to have met the
manufacturer's quality control standards.
IN-HOME USE AND HOSPITAL STANDARDS:
Ergomotion adjustable bed bases are designed solely for
in-home use. This base was not designed as a hospital bed
and is not designed to meet hospital standards. Do not use
this base with TENT TYPE oxygen therapy equipment or near
explosive gases.
LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound
during operation. This is normal. During operation, the lift arm
wheels make contact with the platform support of the base.
This contact may result in metal on metal or metal on plastic
contact. This applies slight tension on the moving components
and resonance is reduced to a minimum level. If excessive
noise or vibration is experienced, reverse the movement
action (up or down) of the base with the remote control. This
should realign the base's activating mechanisms to the proper
operational position. In normal base operation, the wheels
which allow the bed to maintain its distance from the wall,
will make contact with the steel platform supports of the base
creating a contact noise. When entering, exiting or shifting
weight on the base, this contact noise may be audible as the
wheels make contact. This is normal.
MASSAGE OPERATION AND LOCATION ENVIRONMENT
The massage feature will emit a tone during operation. This is
normal. As the massage intensity level is increased, the tone
will intensify. The volume of this tone is directly related to the
location environment. For example, when demonstrated in a
show room, the surrounding environmental noise will cover
some of the massage noise. However, when installed in a
home setting with wooden floors, carpeted or not, the massage
volume will be more noticeable. To minimize this resonance,
place a piece of carpet, or rubber caster cups, under each
leg or caster of the base. It is possible to experience vibration
or noise from the exterior bed frame, headboard brackets,
headboards or footboards if mounting bolts are not firmly
The angle
tightened.
(designated
"B" in figure 1)
Levels 1-3 of massage intensity represent the revolutions of the
between the flat
motor per minute. Level 3 provides the maximum number of
section and foot
RPMs. However, this does not mean that the feeling of vibration
section for various
is the strongest. Depending on the mattress material, thickness,
configurations
and positioning of the user, the feeling of vibrations will differ.
of the mattress
We encourage the user to find the massage intensity setting
that suits them best. It is important to understand the physics of
vibrations. Just as an engine may run rough during idle, as the
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