Hoover H-PURIFIER HHP75CAH011 Manual De Usuario página 15

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7. TROUBLESHOOTING
The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Fan does not work (Control
Panel / Display Lights on)
The Fan does not work
(Control Panel / Display Lights off)
No lights on Control Panel / Display
(Fan working)
Buttons on the Control Panel do not
operate
Air flow is weak
H-Purifier is operating loudly
H-Purifier operates loudly suddenly
H-Purifier makes a loud buzzer
sound all of a sudden
"CLEAN WATER TANK" alert could
not be reset
IMPORTANT INFORMATION
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts
always quote your model number.
Quality
Hoover's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of
ISO 9001.
Your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions
can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim
under the terms of this guarantee.
Subject to change without notice.
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• Check the alert showing on the display or in the app. If there is, refer to 6. ALERTS AND SOLUTIONS.
• Check if there are any obstructions in the fan. If there is, first unplug the product, and clear them, or call
service center to clear.
• Check if the H-Purifier is switched on.
• Check if the Filter is correctly installed and in locked status.
• Check if the H-Purifier is in a completely vertical position and not leaning.
• The H-Purifier may be in the ECO mode. You could press Sleep Mode Button or Max Mode Button to exit
the ECO mode. Refer to 3. USING YOUR H-PURIFIER – AUTO MODE.
• Check if the H-Purifier is plugged in and switched on.
• Check the alert showing in the app. If there is, refer to 6. ALERTS AND SOLUTIONS.
• In Sleep Mode, the default lights setting is off. You could press the Light Control Button to turn on the
lights.
• The lights may be switched off. Press the Light Control Button to turn on the lights. Refer to 3.USING
YOUR H-PURIFIER – SLEEP MODE / LIGHT CONTROL Function.
• Child Lock may be activated. You could press and hold the CHILD LOCK button for 3 seconds to exit.
Refer to 3. USING YOUR H-PURIFIER – CHILD LOCK Function.
• Check if the protective packaging has been removed from the filter.
• Check if there are any obstructions in the Air Inlet Cover or Air Outlet.
• Remove the Air Inlet Cover and check the Filter condition. Clean the external layer or replace the Filter if
needed. You could check the Filter Life status in Display by pressing Information Button.
• Check if the H-Purifier is in Sleep Mode. The Fan operates at reduced power in this mode.
• Check if there are any obstructions in the H-Purifier.
• Check if the H-Purifier is running in Max Mode. The Fan operates at maximum power in this mode.
• Check if the H-Purifier is running in Auto Mode and the Air Quality LED Ring is not green. In Auto Mode,
the H-Purifier automatically adjust its fan speed to the actual indoor air quality level. Refer to 3. USING
YOUR H-PURIFIER – AUTO MODE.
• The testing function of CO Alert button is activated by mis-operation. The sound will automatically stop
after 5 seconds. Refer to 1.2 CARBON MONOXIDE (CO) ALERT
• After cleaning the water tank / housing and refilling, switch on the H-Purifier. Do not insert the housing
until display shows "NO WATER TANK".