Annex A. Parallel Setting
7. Trouble Shooting
This chapter describes checking the UPS's status. This section also indicates various UPS symptoms a
user may encounter and provides a troubleshooting guide in the event the UPS develops a problem. Use
the following information to determine whether external factors caused the problem and how to remedy
the situation.
If UPS alarms and buzzer sound, please press "FUNC" to get alarm code on the menu of alarm
) on LCD. And press "FUNC" for 2.5s when at page 4 to manually fault clear. If
code(page
alarms is still existent, please check the problem follow the Table 7-1:
Code
Cause
7
no battery
8
Manual bypass on
10
EPO
16
Utility abnormal
20
Bypass abnormal
22
Bypass faulty
24
Bypass overload
26
Bypass
overload
timeout
28
Over synchronization
30
Over transfer times
32
Output shorted
28
Solution
Check if the battery cables are connected correctly
Check battery breaker or fuses are opened
Check if batteries are damaged
Manual bypass is closed, the UPS will transfer to bypass and
forbidden to transfer back to inverter
Check if EPO is closed correctly
Check if EPO is activated manually
UPS mains input is abnormal.
Check if mains input is normal
Check if mains input voltage and frequency is over the
working range
Check if mains input breaker or external input breaker is
opened
Check if the input phase sequence against
Please recover mains input power, otherwise output will be shutdown
if battery is discharged to EOD
Check if bypass input power is abnormal
Check if bypass input breaker is opened
Please recover bypass input power, otherwise there will be no backup
circuit when UPS is faulty
Bypass SCR is opened or shorted, please contact with local dealer
Check the load and remove some non critical load until the load is
below 95%
Bypass overload and timeout, UPS will shutdown output
Bypass voltage or frequency is over tracking range. There could be
interruption if manually transfer to bypass or inverter is faulty
Mains and battery or inverter and bypass transfer for 5 times in 1hour
Load is abnormal or output breaker is shorted.
Check if load is abnormal and the faulty load is shutdown
High Performance 6-10k UPS