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7. Troubleshooting
- I can't connect the smartwatch
1) Check that the GPS and Bluetooth of the smartphone
are turned on.
2) Make sure that the smartwatch and the smartphone
are not too far apart. The connection must be made
within approximately 10 meters.
3) Check if the smartphone is in airplane mode. In
airplane mode, the smartwatch cannot be connected.
4) Make sure the smartwatch is not linked to another
account or smartphone.
5) Make sure your smartphone's operating system is
Android 6.0 or later, iOS 9.0 or later.
6) Make sure that a previous connection is not already
active; if necessary, disassociate it and re-pair it
exclusively through the app.
- I can't synchronize the clock data
1) Check that the GPS and Bluetooth of the smartphone
are turned on.
2) Make sure that the smartwatch and smartphone are
not too far apart. The connection must be made within
approximately 10 meters.
3) Check if the smartphone is in airplane mode. In
airplane mode, the smartwatch cannot be connected.
4) Make sure the smartwatch is connected to the
smartphone via the app.
- I can't get notifications
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