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CHAPTER 5 FREQUENTLY ASKED QUESTIONS
Symptom
Boot failure
IR image is
not clear.
Visible light
image is not
clear.
Temperature
measurement
is inaccurate.
10
Cause
Low battery.
Plug of external power
source is not inserted
properly.
Battery life expires.
Lens have misted up or been
polluted.
Surrounding environment is
too dark.
There is vapor in front of
visible light or the visible
light is polluted.
Set the relevant parameters
for temperature
measurement incorrectly.
Long time no calibration
Measures
Reuse battery after charging.
Pull the plug and reinsert it
in proper place.
Replace with new battery.
Clean lens with specialized
equipment.
Provide lighting.
Clean the front-end of
visible light with specialized
equipment.
Change parameter setting
or restore the default
parameters directly.
To ensure accurate
temperature measurement
result, we recommend you
to send back the thermal
camera for calibration once
a year.
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