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Troubleshooting Guide
SYMPTOM
POSSIBLE CAUSE
Lights will
1. Light switch is turned off.
not come on.
2. Flood light is loose or burned out.
. Fuse is blown or circuit breaker is
turned off.
4. Daylight turnoff is in effect. (Re-
check after dark).
5. Incorrect circuit wiring, if this is a
new installation.
6. Re-aim the sensor to cover de-
sired area.
Lights come
1. Control may be installed in a
on in day-
relatively dark location.
light.
2. Control is in Test. (Set control
switch to an ON-TIME position).
Lights come
1. Control may be sensing small
on for no
animals or automobile traffic. (Re-
apparent
aim sensor or use lens shield).
reason.
2. Range is set too high. (Reduce
Range setting).
Technical Service
Please call 1-800-858-8501 (English speaking only) for assistance
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:0 AM to 4:0 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
598-1290-02
All manuals and user guides at all-guides.com
before returning product to store.
No Service Parts Available for this Product
SYMPTOM
POSSIBLE CAUSE
Lights stay
1. A lamp is positioned too close to
on continu-
ously.
2. Control is pointed at a heat source
Lights flash
1. Heat or light from the lamps may be
on and off.
2. Reflected heat from other objects
. Control is warming up. (Flashing is
4. Control is in Test. (Set control switch
-1-
the sensor or pointed at objects that
causes the sensor to trigger. (Aim
the lamp away from the sensor or
objects).
like an air vent, dryer vent, or brightly-
painted heat-reflective surface. (Re-
aim sensor or use lens shield).
turning the Light Control on and off.
(Aim lamps away from the sensor.
Turn Boost off).
are triggering the sensor. (Re-aim
sensor. Turn Boost off).
normal under these conditions. Wait
1 minute for sensor to warm up).
to an ON-TIME position).
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