TROUBLESHOOTING
4
4.1
Error messages
Your e-scooter is programmed to show an error message in certain conditions.
These messages indicate that the e-scooter is functioning abnormally.
If the e-scooter displays an error message on its display:
Carefully slow down and stop your e-Scooter. Do not continue to ride it.
Contact the retailer you purchased the e-scooter from and they will help solve
the error message.
The Pure support team will then help you with the next steps in getting your
e-scooter back up and running again.
For reference, error codes will appear and look like the following examples:
Brake
Throttle
fault
Motor hall
Motor phase
fault
User Manual | EN
Communication
fault
fault
Controller
fault
overheating
fault
Overcurrent
Undervoltage
fault
fault
Controller
Motor
temperature
overheating
fault
fault
Overvoltage
fault
Bluetooth
fault
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