In the event of an unjustified complaint or if outside the warranty
period, the purchaser shall generally bear the transport costs
and the transport risk. Please report a warranty claim in ad-
vance to the service centre (see below). It is generally
agreed upon that the defective product will be returned to the
service address given below with a brief description of the fault
by organised return or, in the case of repair outside the warran-
ty period, with sufficient postage, taking the appropriate packag-
ing and shipping guidelines into account. Please note that
your product (depending on the model) will be free of all
operating materials when returned for safety reasons. The
product sent to our service centre must be packaged in such a
way that damage to the product under complaint is avoided
during transport. After successful repair / replacement, we will
send the product back to you free of charge. If products cannot
be repaired or replaced, a sum up to the purchase price of the
defective product may be refunded at our own discretion, taking
into account any deduction for wear and tear. These warranties
are only for the benefit of the original private purchaser and
cannot be assigned or transferred.
5.
Extension of the warranty period to 10 years: Scheppach of-
fers an additional warranty extension of 5 years on products of
the gomag 20V series. Thus, the warranty period for these
products totals 10 years. Batteries / rechargeable batteries, bat-
tery chargers and accessories are excluded from this. You can
claim this warranty extension by registering your Scheppach
product from this range at https://garantie.scheppach.com no
later than 30 days from the date of purchase. After registering
online successfully, you will receive confirmation for the item-re-
lated warranty extension.
6.
In order to submit your warranty claim, please contact our
service centre.
Preferably, please use our form on our homepage:
https://www.scheppach.com/de/service
34 | GB
www.scheppach.com