TROUBLESHOOTING
PROBLEM
The air fryer
does not work
The basket does
not fit inside the
air fryer
The ingredients
did not cook
Food is cooked
unevenly
Food is not
crispy enough
White smoke
comes out of the
air fryer
Display shows
(E1)
E1
Display shows
(e2)
E2
Display shows
(E3)
E3
18
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POSSIBLE CAUSE
The air fryer is not
plugged in.
The timer has not been
set.
The basket is not put into
the air fryer properly.
The basket is
overfilled.
The set temperature is
too low.
The cook time is too short.
Some foods especially
smaller items need to be
tossed or flipped halfway
through the cook time.
The air fryer basket was
overfilled. Many foods
need oil to brown and
crisp properly.
You are preparing greasy
ingredients.
The basket still contains
grease residue from
previous use.
NTC open circuit
NTC short circuit
NTC temperautre over
500°F
SOLUTION
Plug the main plug into a grounded wall
socket.
Tap + and - icons to set the required cook time
to turn on the air fryer.
Slide the basket into the air fryer properly.
Do not fill the basket beyond max line.
Tap + and - icons to set the required
temperature setting.
Tap + and - icons to set the required cook time.
Toss or flip food halfway through the cook
time. (See TURN REMINDER on page 13)
Cook in smaller batches, keep food in a single
layer. Coat food with a small amount of oil.
When you fry greasy ingredients in the air
fryer, a large amount of oil will leak into the
basket. The oil produces white smoke and
the basket may heat up more than usual. This
does not affect the air fryer or the end result.
White smoke is caused by grease heating up
in the basket. Make sure you clean the basket
properly after each use.
Please contact customer service
Please contact customer service
Please contact customer service