Xiaomi S20 Manual Del Usuario página 15

Issue Possible Cause and Solution
The robot vacuum does Make sure the robot vacuum is not set to DND
not resume cleanup. mode. Under this mode, pressing the dock
bu on on the robot vacuum, tapping the dock
bu on in the Mi Home/Xiaomi Home app, or
moving the robot vacuum back to the charging
dock will not resume cleanup.
The robot vacuum does There are too many obstructions around the
not return to the charging dock. Place the charging dock in a
charging dock. more open area.
The robot vacuum is too far away from the
charging dock. Move it closer to the charging
dock and try again.
The robot vacuum does Make sure there is enough open space around
not charge. the charging dock and its charging contacts are
clean and unblocked.
The ambient temperature is too low (below 0°C)
or too high (above 40°C).
The robot vacuum Turn off the robot vacuum and then restart it.
behaves abnormally.
The robot vacuum does Make sure the robot vacuum is connected to
not perform scheduled the network, otherwise it cannot synchronize
cleanups. time and perform the scheduled cleanups.
Make sure the robot vacuum is not set to DND
mode. The DND mode will prevent the robot
vacuum from performing scheduled cleanups.
The robot vacuum keeps Make sure the robot vacuum is connected to
going offline. the network and stays within range of Wi-Fi at
all times.
Issue
The robot vacuum
makes strange noises
while cleaning.
The robot vacuum no
longer cleans efficiently
or leaves dust behind.
Troubleshooting
When the robot vacuum malfunctions, it may issue voice prompts. Please refer to
the information below for timely resolution.
Error Prompt
Make sure the 2-in-1
water tank is installed
properly.
Make sure the mop pad
is installed properly.
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Possible Cause and Solution
A foreign object might be caught in the brush,
side brush, or the le /right wheel. Turn off the
robot vacuum and remove any debris if any.
The dust compartment is full. Clean it and try
again.
The filter is blocked. Clean it and try again.
A foreign object has been caught in the brush.
Clean it and try again.
Possible Cause and Solution
Make sure the 2-in-1 water tank is securely
installed.
Make sure the mop pad holder and mop pad are
securely installed.