EN
36
TROUBLESHOOTING
Note: The following simple problems can be solved by the user themselves.
Please contact the manufacturer, customer service or a qualified specialist if the
problems cannot be resolved.
Problem
The appliance does not work.
Odour formation
The compressor runs continuously.
The freezer door does not close
properly.
Possible cause / solution
The freezer is not connected to the
mains.
Low voltage
The thermostat is not set to the
correct operating mode.
Power failure or the fuse has been
tripped.
Foods with a strong odour should
be packaged well.
Food has spoiled
The inside of the device needs to
be cleaned.
It is normal for the freezer to ope-
rate longer in summer when the
ambient temperature is higher.
Do not put too much food in the
freezer at once.
Only put food that has already
cooled down into the freezer.
The freezer door has been opened
frequently.
Thick layer of frost (defrosting is
required).
The freezer door is blocked by food
packaging.
There is too much food in the freezer.
Freezer imbalance.