Troubleshooting Chart
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
Solutions
Noisy Audio
Noisy Audio
Noisy Audio
Noisy Audio
Normal Audio
Wrong Audio
Snowy Video
Multiple Image
Interference
Adjust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Move TV from Electrical Appliances, Lights, Vehicles,
and Medical Equipment
increase volume
Check Mute
Check TV SPEAKERS on/off
Normal Video
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
No Video / No PIP
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Normal Video
n
Black Box on Screen
Check Audio Is Set To Stereo Or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Normal Audio
Normal Audio
Normal Video
Intermittent Remote Control Operation
Replace Remote Control Batteries