E
N
G
Troubleshooting Guide
WARNING: Unplug cord from
electrical outlet before servicing.
P P
P P
ROBLEM
OSSIBLE
ROBLEM
OSSIBLE
Floor Machine
Not plugged in
will not run
properly.
No electricity in
wall outlet.
Blown fuse/
tripped breaker
Motor circuit
breaker has
tripped.
Floor Machine
Brush or pad
bounces
holder not
properly in place.
Using brush on dry
surface without
dry shampoo or
wet shampoo.
Using black
carpet brush on
berber or low-
pile carpet.
Whenever calling, please be sure to have your model and
serial number from data plate.
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
CALL CUSTOMER SERVICE HOT
LINE
COMMERCIAL: 1-888-768-2014
RESIDENTIAL: 1-800-989-3535
L
I
S
H
S S
A A
C C
OURCE
REAS T T O O
HECK
OURCE
REAS
HECK
Be sure cleaner is
firmly plugged
into wall outlet.
Check electrical
source–fuse or
circuit breaker.
Replace fuse/
Reset breaker
Turn switch off
and unplug
cleaner. Check
motor shaft for
binding.
ORB 600:
Allow 30 minutes
for motor to cool
and system to
reset.
ORB 550/700:
Are equipped
with a red reset
button on the top
of the motor
housing (back left
side of chrome
grill). Press the
reset button.
Place it properly.
(See operating
instructions.)
Apply necessary
shampoo dry or
wet.
Use white
terrycloth bonnet
instead.
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