6
After sales service
All returned products must be subject to the prior Virax agreement
SAV Virax, 39 Quai de Marne
51206 Epernay Cedex
France
Fax : +33 (0)3 26 59 56 50 Web :
7
Duration of the guarantee
In accordance with our general terms and conditions of sales, your power tool comes with a
1 year guarantee provided it is used properly, excluding consumables. A proof of purchase
will be required (invoice or delivery slip).
The guarantee covers the following
This guarantee covers all material faults or manufacturing defects of your VIRAX tool. In this
case, the tool will be returned to you free of charge. Your tool shall be repaired or replaced
with an identical tool.
What is not covered by the guarantee
Faults due to improper use, abuse, overload, non compliance with the operating instructions,
intervention on the machine of a person not approved by an After-sales repair center or
normal wear are not covered by this guarantee.
VIRAX waives any liability for damage incurred by accessories or caused to objects or
persons close to the machine. The product must not have been disassembled.
Particularity of this guarantee
This guarantee is the only guarantee valid on your VIRAX product. No employee, agent,
trader or other person is authorized to modify this guarantee or provide any such guarantees
upon VIRAX
Guarantee
www.virax.com
21