FINANCIAL CONSEQUENTES
EWS will only pay for labour and material expenses for covered items, proceed from
repairs and updates done by EWS at the EWS location. EWS will not pay for the
following:
1)
Removal or installations charges at customers and/or end user location.
2)
Costs for initial technical adjustments (set-up), including adjustment of user controls
or programming.
3)
Shipping charges proceed from returning goods by the customer. (Shipping charges
for returning goods to the customer are for the account of EWS).
All the costs which exceed the obligations of EWS under this Warranty, such as, but not limited
to, travel and accommodation costs and costs for assembly and dismantling are for the
account and risk of the customer.
WARRANTY SERVICE
In order to retain the right to have a defect remedied under this warranty, the
customer is obliged to:
1)
Submit complaints about immediately obvious errors related to the products
delivered, in writing within eight days of the delivery of the products and submit
complaints about shortcomings relating to the products delivered, which are not
visible, within eight days of their being discovered.
2)
Return defected products for account and risk of the customer. Costs for this
shipment will not be reimbursed by EWS. The products may only be returned
following express, written permission from EWS. Returning the products does not
affect the obligation to pay the invoiced amounts.
3)
Present the original dated invoice (or a copy) as proof of warranty coverage, which
must be included in any [of the] return shipment of the product. Please include also
in any mailing a contact name, company, address and a description of the
problem(s).