Before Calling for Service
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If
the problem persists, check the Troubleshooting Guide on the following pages. Some of the problems
mentioned in the Guide can be solved easily without a service call.
Problem
The machine doesn't
operate.
The water doesn't
feed in after the
machine starts.
Machine makes ice,
but bin does not fill
up with ice.
Water is leaking out
of the unit.
Cubes are partially
formed or are white
on the bottom.
Noise during
operation
TROUBLESHOOTING
Possible Cause
The ice maker is unplugged.
The fuse is blown.
The ice maker power button is
set at OFF.
The ice storage bin is full of ice.
The water supply tap is turned
off.
The water supply pipe is not
properly connected.
The condenser may be dirty.
The air flow to the ice maker
may be obstructed.
The ambient temperature and
water temperature are high, or
unit is near some heat source.
Some water falls to the floor
when you open the door to
remove ice from storage bin.
Water supply connection is
leaking.
Drain pipe higher than drain
outlet.
Not enough water in the water
trough.
The feet are not leveled and
locked.
Certain sounds are normal.
Probable Correction
Plug the ice maker in.
Replace fuse. If it happens again, call for
service to check for a short circuit in the unit.
Switch the ice maker power button to ON.
Remove some ice cubes. Be sure the ice-full
probe is free of ice.
Turn on the water supply tap.
Reconnect the water supply pipe.
Clean the condenser.
Check the installation.
Check the installation.
Normal condensation on the door or some water
together with ice. Take care when you take out
ice.
Tighten fitting. See Connecting the water line.
Lower drain pipe.
Check if the water supply pressure is below 15
psig.
Check water supply or filter may be restricted.
Check for a water leak at the water trough.
Level and lock the feet. See Leveling the Ice
Maker.
See Normal Sounds.
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