Troubleshooting; Diagnostic Codes - American Hometec AHQ-TB32 Manual De Instalación Y Funcionamiento

TROUBLESHOOTING

Trouble
No water Valves are closed
Filter clogged
No power
Water cold Water temperature is set
too low
Water temperature is set
Water too hot
too high
No hot water. Internal problem or unit
Unit shows a went through an automatic
diagnostic code. safety shutdown.
If you need further assistance, call American Hometec, Inc. toll free service and
support line at 1
serial number, date of purchase and error code shown on the control panel, if any,
ready when you call.

DIAGNOSTIC CODES

Code Indication
E2 Inlet temperature sensor error
E3 Outlet temperature sensor error Change outlet temperature sensor
E4 Outlet temperature is too high
E5 Electric short occurred
E6 unusual voltage situation
Possible Cause
800 295 8039. Please have product information including
- - -
Remedy
Open valves
Remove and clean water inlet filter (D)
Check electric breaker
Check power switch on unit
Increase temperature –press "UP" button
Flow to fast to achieve desired
temperature, Slow down flow.
Lower temperature
Unit will automatically reset otherwise
call our service number or a licensed
contractor for assistance.
Remedy
Change inlet temperature sensor
Lower temperature level. Error should
disappear in a few seconds after
correction
Turn unit off and back on after 30
seconds. If error code remains, do not
use the unit. Call for service immediately
If error code does not appear any more, the
error may be caused by external interference
Waiting for the voltage back to usual
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