TROUBLESHOOTING
PROBLEM
Jar base bottom does
not come off of jar.
Liquid is leaking
from bottom of jar.
Appliance does
not turn on.
Mixture in blender
does not seem to
be blending.
Herbs or bread are
sticking to sides of
blender and not
getting chopped.
Jar separates from
jar base when being
removed from
blender. Liquid
spills onto counter.
POSSIBLE CAUSE
A vacuum has been
formed.
Gasket is either missing
or not in place correctly.
Appliance is not
plugged in.
Not enough liquid in
mixture being blended
or too much ice.
Blending jar, food to be
chopped and blade are
not dry.
Jar was twisted when
being removed from
base of blender.
SOLUTION
Place the jar on the
blender and turn
counterclockwise until
jar is released from the
jar base.
Check that jar is
assembled correctly.
Check that appliance
is plugged into
a working outlet.
Turn the blender off
and use a rubber
spatula to redistribute
the food; add some
liquid and PULSE
the mixture to aid in the
blending process.
Always make sure that
the jar, the blade and
the food to be chopped
are dry.
When removing jar
from blender base,
simply lift up; do
not twist.
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