Troubleshooting Information
If you hear beeps before your 30-minute treatment is complete, there
may be a problem with your device . Look at the LCD screen for a picture .
Table 1 below shows pictures that may appear on the LCD screen and
other common problems (left side of table) . The action to take for each
picture or problem is on the right side of the table .
TABLE 1: DISPLAY MESSAGES
DISPLAY PICTURE
ACTION TO BE TAKEN
Magnetic Interference – announced by
three beeps . The "X" will flash .
1 . If the device looks damaged, call
Customer Care .
2 . If not, try moving to another location
in your house . Make sure you are not
near metal objects .
3 . If the picture is still displayed, replace
the batteries with new ones .
4 . If the device still shows the picture,
call Customer Care .
Replace Battery – announced by three
beeps . Replace the batteries with new
ones .
Phone For Help – announced by three
beeps . Call Customer Care .
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