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Cleaning the pump
1. Remove the screws and pump housing.
2. Pull off the impeller unit and flat seal.
• Note: When pulling out the impeller unit, the
journal bearing may come loose in the motor
housing.
3. Clean all parts in clear water with a brush.
4. Check parts for damage and replace if necessary.
5. Reassemble in the reverse order.
• Note: Check that the journal bearing in
the motor housing is correctly seated. If
necessary, press the journal bearing with the
wide grooves at the front into the seat in the
motor housing.
Storage/Winterization
The unit is frost resistant to -4 °F (minus 20 °C). Should you store the unit outside of the pond, clean it thoroughly with a
soft brush and water, check it for damage, then store immersed in water or filled with water. Do not immerse the power plug
in water!
Wearing parts
The impeller unit is a wearing part and does not fall under the warranty.
Disposal
Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Spare parts
The use of original parts from OASE ensures continued safe and reliable operation of the unit. Please visit our website for
spare parts drawings and spare parts. www.oase-livingwater.com
Troubleshooting
Issue
Cause
The unit is not
No mains voltage
performing its
Impeller blocked, pump running dry
suction function
Insufficient
Strainer casing or satellite filter clogged
capacity
Hose blocked
Hose kinked
Excessive loss in the hoses due to friction
Pump overload. The capacity is
automatically reduced to protect the
pump.
Unit switches
Strainer casing clogged
off after a short
Pump running dry
running period
Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com
AquaMax Eco Premium 3000 / 40000
AquaMax Eco Premium 2000
Solution
Check mains voltage
Clean pump housing, check supply lines for blockages
Clean
Clean or replace hose
Eliminate kink, replace hose if it is damaged
Reduce hose length to reduce frictional loss
− Clean the pump housing
− Reduce the ambient temperature (e.g. ensure that
the specified water temperature is adhered to, avoid
direct sunlight)
− Ensure adequate ventilation for dry installation
Clean strainer casing
− Check supply lines for blockages
− Vent hoses
− Check connections for leaks
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