Troubleshooting - Yamaha YAS-201 Manual De Instrucciones

Troubleshooting

Refer to the table below when the unit does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cable,
and contact the nearest authorized Yamaha dealer or service center.
First, check the following:
1 The power cables of the sound bar, subwoofer, TV and playback devices (such as BD
players) are connected to AC wall outlets securely.
2 The sound bar, TV and playback devices (such as BD players) are turned on.
3 The connectors of each cable are securely inserted in to jacks on each device.
Power and system
Problem Cause
The power turns off The auto-sleep function worked.
immediately.
The sound bar will be automatically
turned off when one of the following
conditions is met.
- No operations for 12 hours
- No audio input and no operations for
1 hour
- No operations for 10 seconds after a
wireless connection (AirWired) to a
transmitter is terminated
The internal microcomputer is frozen,
due to an external electric shock
(such as lightning or excessive static
electricity) or to a drop
in the power supply voltage.
The protection circuitry has been
activated.
(In this case, one of the front panel
indicators [TV, BD/DVD or YIT] flashes
until the power turns off.)
The sound bar is not
The internal microcomputer is frozen,
reacting. due to an external electric shock
(such as lightning or excessive static
electricity) or to a drop
in the power supply voltage.
The sound bar Another Yamaha AirWired-compatible
operates by itself. product is being used near your place.
TV's 3D glasses do The sound bar is blocking the 3D
not work.
glasses transmitter of your TV.
10
En
Remedy
--
Hold down (power) on the front panel of the
sound bar for more than 10 seconds to reboot
it. (If the problem persists, disconnect the
power cable from the AC wall outlet and plug it
again.)
Contact the nearest authorized Yamaha dealer
or service center.
Hold down (power) on the front panel of the
sound bar for more than 10 seconds to reboot
it. (If the problem persists, disconnect the
power cable from the AC wall outlet and plug it
again.)
Change the group ID (p.9).
Check the position of the 3D glasses
transmitter of your TV and adjust the position
of the sound bar. If necessary, remove the
stands of the sound bar (p.4).
Audio
Problem Cause
No sound. The volume is too low.
The mute function is activated.
Another input source is selected.
No sound is coming The volume of the subwoofer is too
from the subwoofer.
low.
The playback source does not contain
low-frequency signals.
A wireless connection between the
sound bar and subwoofer is not
established.
(The SUBWOOFER indicator on the
front panel of the sound bar does not
light up.)
A wireless connection between the
sound bar and subwoofer is not
established because their group IDs
are not same.
(The LINK indicator on the
subwoofer does not light up while the
SUBWOOFER indicator on the front
panel of the sound bar lights up.)
Sound is heard from
Another Yamaha AirWired-compatible
the subwoofer when product is being used near your place.
the sound bar is not
used.
The volume The automatic volume adjustment
decreases when the function worked.
sound bar is turned To prevent excessive loudness, the
on. sound bar automatically controls its
volume within a certain level when the
sound bar is turned on.
No surround effect.
Stereo playback is selected.
The volume is too low.
The TV or playback device is set to
output 2-channel audio (such as PCM)
only.
Noise is heard. The sound bar is too close to another
digital or high-frequency device.
Remedy
Turn up the volume (p.6).
Cancel the mute function (p.7).
Select an appropriate input source (p.6).
Turn up the volume of the subwoofer (p.6).
--
Adjust the position of the subwoofer. If there is
a device using 2.4-GHz band range (such as
microwave ovens, cordless phones and Wi-
Fi devices) nearby, move those devices away
from the sound bar and subwoofer.
Change the group ID (p.9).
Hold down INPUT on the front panel of the
sound bar until the TV indicator start flashing
to match the group IDs of the sound bar and
subwoofer.
Change the group ID (p.9).
If necessary, turn up the volume (p.6).
Select surround playback (p.7).
Turn up the volume (p.6).
Change the digital audio output setting on the
TV or playback device.
Move those devices away from the sound bar.