Maintenance:
Clean the food chamber and the surrounding area at
regular intervals.
1. Remove the unit from the mounting bracket. Gently pull the food
container and remove it from the control panel.
2. Remove the transparent cover from the food chamber. Pull out
the controller of the dispensing door (E). Clean the food chamber.
Dry well after cleaning: to avoid clumping, ensure that the food
chamber is completely dry before adding any food.
Replace the controller.
3. Close the food chamber by putting the transparent cover back
into place. Affix the container on the control panel and attach the
feeding unit to the terrarium.
! Check and make sure there are NO wet parts when replacing the
batteries !
E
6
GUARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 1 year from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
improper installation, negligence, tampering, or abuse of the unit.
For guarantee service or spare parts contact your local pet dealer or
write to the representative in your country. This guarantee does not
affect your statutory rights.
Battery Warning: Always remove the batteries if the Turtle Feeder
is not used for a longer period of time. The warranty does not cover
damages caused by leaking batteries.
CUSTOMER SERVICE AND AUTHORIZED WARRANTY REPAIR
SERVICE:
If you have any problem or question about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be handled promptly with a
phone call. When you call (e-mail or write), please have all relevant
information such as model number and/or part numbers available,
as well as the nature of the problem. Contact our Customer Service
Department:
Canada :
Rolf C. Hagen Inc.
20500 Trans Canada Hwy
Baie d'Urfé QC
H9X 0A2
Toll Free Number 1-800-555HAGEN (1-800-554-2436)
Between 9:00 am and 4:30 pm (Eastern Time)
http://faq.hagencrm.com/?en
U.S.A.:
Rolf C. Hagen (U.S.A.) Corp.
50 Hampden Road, Mansfield, MA. 02048
Toll Free Number 1-800-724-2436
Between 9:00 am and 5:00 pm (Eastern Time)
mail to: customer.service-usa@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 02048