28
English
Problem
When I place the device on
the skin, it does not release
a flash. The 'ready to flash'
light blinks orange.
The ready to flash light
blinks orange and all 5
intensity lights blink as well.
The ready to flash light
does not light up white.
The device produces a
strange smell.
The device doesn't flash,
the fan is not switched on
and all 5 intensity lights
blink.
The skin feels more
sensitive than usual during
treatment. I experience
discomfort when I use the
device.
Possible cause
The fan is not working.
The cooling airflow of the fan
is blocked by hands or a
towel.
Your skin tone in the area to
be treated is too dark.
The device needs to be reset. To reset the device take the plug out of
The device is not completely
in contact with your skin.
The light exit window or the
skin tone sensor is dirty.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
The attachment is not
attached properly.
The light intensity setting you
use is too high.
You did not remove the hairs
on the areas to be treated.
Solution
Check if the attachment is well
connected. Clean the connectors on the
attachment if needed. In case the
attachment is well connected and it is
possible to produce flashes with the
device, contact the Consumer Care
Center in your country, your Philips
dealer or a Philips service center.
Make sure the cooling airflow of the fan
is unblocked.
Treat other body areas with lighter skin
tones with Lumea.
the socket, wait for 30 minutes to let the
device cool down. The device should
function normally again. In case it doesn't
work again, contact the Consumer Care
Center in your country.
Place the device at a 90 degree angle on
the skin so that the integrated safety
system in in contact with your skin.
Clean the light exit window and the skin
tone sensor carefully.
Pretreat your skin before you use Lumea.
Make sure you attach the attachment
completely. If necessary clean the
electronic contacts on the attachment.
Check if you have selected the right light
intensity setting. If necessary, select a
lower setting.
Pretreat your skin before you use Lumea.