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Storage/Winterization
The unit is frost resistant to minus -4°F (20 °C). Should you store the unit outside of the pond, clean it thoroughly with a soft
brush and water, check it for damage, then store immersed in water or filled with water. Do not immerse the power plug in
water! Bearing in the motor block.
Wear parts
• Impeller unit
• Bearing in the motor block
Repair
Repair is not possible in the following cases. The pump has to be replaced.
• If there is no replacement part approved by OASE for a defective component.
• If an electric cable permanently connected to the pump becomes damaged or is shortened.
Disposal
Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Spare parts
The use of original parts from OASE ensures continued safe and reliable operation of the unit.
Please visit our website for spare parts drawings and spare parts. www.oase-livingwater.com
Troubleshooting
Issue
Pump does not start
Pump does not deliver
Insufficient delivered
quantity
Pump switches off after a
short running period
Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com
Cause
No mains voltage
Filter housing clogged
Excessively soiled water
Impeller unit blocked
Filter housing clogged
Excessive loss in the supply lines
Excessively soiled water
Water temperature too high
Impeller unit blocked
Pump has run dry.
Solution
− Check the mains voltage
− Check supply lines
Clean
Clean pump. The pump automatically switches on
again once the motor has cooled down.
Disconnect the power supply and remove obstacle.
Then switch the pump on again.
Clean
− Select larger hose diameter
− Reduce hose length to reduce frictional loss
− Avoid unnecessary connection elements
Clean pump. The pump automatically switches on
again once the motor has cooled down.
Note maximum water temperature of +35°C. The
pump automatically switches on again once the
motor has cooled down.
Disconnect the power supply and remove obstacle.
Then switch the pump on again.
Flood pump. Fully submerge the unit when operated
in the pond.
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