Maintenance And Cleaning; What If There Are Problems - Beurer BY 99 dual Instrucciones De Uso

12. Maintenance and cleaning

The service life of the camera and the parent unit depend on careful handling.
IMPORTANT
• Remove the battery from the parent unit if the baby video monitor 2-in-1 is not in use for
an extended period.
• You will get the maximum capacity from your battery if you run down the battery at least
once every six months. To do this, disconnect the parent unit from the mains and run the
battery down through normal use. Then fully charge the battery up again.
• The maximum battery capacity can only be reached after it has been charged several
times and is dependent on many factors (battery state, ambient temperature, means and
frequency of charging, etc.).
• Protect the camera and the parent unit from knocks, damp, dust, chemicals, drastic changes
in temperature, electromagnetic fields and nearby sources of heat (ovens, heaters).
• Clean the camera/parent unit with a soft, dry cloth. Do not use any abrasive cleaning products.

13. What if there are problems?

IMPORTANT Forgotten password
If you have forgotten your password, tap "Forgotten password" in the app and enter your e-
mail address. A new password will be sent to your e-mail address.
Problem
The parent unit will not switch on.
An acoustic signal sounds from the parent
unit.
The parent unit is switched on, but is not
making any noise.
The parent unit switches itself off.
Solution
Check whether
• the "Monitor" mains part plug is properly
plugged in,
• the battery is correctly inserted,
• the battery is full, needs charging or is damaged.
Check whether
• the maximum range has been exceeded,
• the mains part plug for the camera ("Baby") is
correctly connected,
• the camera is switched on,
• the parent unit's battery needs charging.
To set your desired volume on the parent unit,
press the right or left direction arrows during op-
eration.
• Recharge the parent unit's battery.
• It could be that the parent unit is in energy-
saving mode. Check whether the power-saving
mode has been selected in the menu and de-
activate it where necessary.
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